Frequently Asked Questions

Are the lashes reusable?

Yes. All KISTU lashes are designed to be reusable when handled with care. Gently remove adhesive after each use and store them back in their tray to maintain their shape and longevity.

How many wears can I get from each pair?

With proper care, KISTU lashes can typically be worn 5-15 times. Longevity will vary depending on application, removal, and maintenance.

Are KISTU lashes suitable for makeup artists?

Yes. KISTU was created with professional artistry in mind. Our lashes are lightweight, refined, and easy to work with making them suitable for both professional kits and everyday wear.

What are your shipping times?

Orders are processed within 1–3 business days.
Australia: 2–7 business days depending on location.
International: 7–14 business days depending on destination.
You will receive tracking details once your order has been dispatched.

How does the artistry discount work?

We offer 30% off when you add 15 or more lash pairs to your cart.
The discount is automatically applied at checkout — no code required.
This offering is designed to make it easier for artists to keep their kits stocked with the styles they love.

Makeup products including eyelashes and compact powders on a black surface with 'KISTU' branding.

about KISTU

Refining the essentials of modern beauty.

KISTU was founded by makeup artist Kathy Truong after years of working closely within the beauty industry and understanding what artists truly need from the products in their kits.

What began as a search for reliable, high-performing tools evolved into a brand created to simplify and elevate the everyday experience of artistry and beauty.

With a strong focus on intention and quality, KISTU develops refined essentials designed to perform effortlessly — whether in a professional kit or part of a daily routine.

words from the community

  • “I’ve tried so many lash brands for my kit and KISTU has become a staple. The bands are lightweight, easy to apply and photograph beautifully on every client. They just make my job easier.”

    — Irene M., Makeup Artist

  • “These are the kind of lashes you keep reaching for. Comfortable, refined and they hold their shape so well throughout the day. You can tell they were designed by someone who actually works in the industry.”

    — Emily L., Makeup Artist

  • “Soft, flattering and effortless to work with. My clients always ask what lashes I’m using and I love that they look elevated without feeling heavy or overdone.”

    — Amy P., Makeup Artist
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